Miss the call. Not the job.
When you can't answer, TopJob texts the caller back, reads their reply, and sends you their job details. You decide what to do with it. TopJob never books or quotes on your behalf.
£29.99/month — 14 days free
Start free trialTopJob never books or quotes on your behalf. You stay in control.
We're so confident in TopJob, we'll pay for your first 14 days. Cancel any time before then and pay nothing.
No app to install · No password to remember
Why a missed call costs you the job
69%1
of missed calls don't get a callback within 48 hours
7×2
more likely to reach them if you reply within the hour
82%3
of people reply to a business text within 15 minutes
Sources
- 1 Quo (formerly OpenPhone), Small Business Callback Statistics, 2026. Analysis of 16.7 million missed calls over three months.
- 2 Oldroyd, McElheran & Elkington, The Short Life of Online Sales Leads, Harvard Business Review, 2011. Based on 1.25 million sales leads across 42 companies. (Based on sales lead response research — contact timing principles apply broadly.)
- 3 EZ Texting, 2026 Consumer Texting Behavior Report. Survey of 959 US consumers, April 2026.
What happens when you miss a call
Without TopJob
- ✕You miss the call
- ✕They call a competitor
- ✕You never knew the job existed
- ✕You lose quality jobs
With TopJob
- ✓TopJob greets the caller, records their voicemail, and texts them back
- ✓They reply with what they need
- ✓TopJob processes the data
- ✓You get name, job, location, urgency
- ✓Customer stays engaged
- ✓You decide whether to take it
- ✓You win the best quality jobs
See how it works
A customer misses a call
What your customer hears and sees — they hear a short greeting, then have the option to leave a voicemail and will also receive a text
You can personalise the confirmation message they receive after they reply
07700 900123
Your dedicated TopJob number
Hi, you just called [Your Business] — sorry we couldn't answer. Text back your name, what you need doing, and your postcode and we'll be in touch. (This message is handled by TopJob on behalf of [Your Business]. Text STOP to opt out of future texts from our service. Privacy: topjobapp.com/privacy)
Hello I think I have a problem with my boiler? I tried the water this morning and it's just running cold and now my heating won't come on either. I have two young kids and the house is freezing. Please could you come today. We live in the LS6 area and will be home all day.
Thanks — [Your Business] has received your request and will aim to be in touch soon.
Text message
TopJob alerts you with quality job leads — via text
TOPJOB
Tuesday · 17:45
New job: Boiler not firing – LS6 – Emergency topjobapp.com/?open=...
Text message
What you see in TopJob — after you tap the link
(Select the jobs, Settings, and History — it's all live)
Summary
Customer has a problem with their boiler not providing hot water and heating, and the house is freezing with young kids at home.
Voicemail
“Hi yeah, I think there's something wrong with my boiler — no hot water, heating's not coming on either. I've got two little ones at home so it's pretty urgent. We're in LS6. Please can someone get out today if possible. It's David.”
Their text
“Hello I think I have a problem with my boiler? I tried the water this morning and it's just running cold and now my heating won't come on either. I have two young kids and the house is freezing. Please could you come today. We live in the LS6 area and will be home all day.”
Tap a job to see the full details
Only need TopJob part of the year?
Some businesses go quiet in winter. Others are busy for six months and slow the rest. You can set your active months in TopJob and during your quiet months, your account drops to a £3.99 maintenance hold instead of the full price. When your busy season starts again, TopJob is ready to go!
Active months
Active months — set in Settings
Up and running in 2 minutes
Sign up and get your TopJob number instantly
Log in with a one-time code sent to your email — no passwords to memorise
Type one dial code on your phone — takes 30 seconds
Done — every missed call gets texted back automatically
Why TopJob?
Voicemail built in
Callers can leave a voice message instead of texting back, or do both. TopJob transcribes everything, extracts all relevant information and alerts you straight away.
Only pay full for the months you need
Set your active months in settings. During your quiet season your account drops to £3.99 — then switches back automatically when you're busy again.
Know what every caller wants
Job type, name, and postcode — pulled from their voicemail and/or text, no guesswork.
Urgent jobs are flagged
Alerts are colour coded so nothing time-sensitive gets buried.
Vague replies get followed up
If the voicemail or text isn't clear enough, TopJob asks again. Anything that's just noise gets ignored. You only see quality leads.
Alerts go to your whole team
Add multiple phones. Set call forwarding numbers. Works for one person or ten.
Full history
Booked or passed — every enquiry is saved and searchable.
On and off in seconds
Going on holiday or done for the day? One tap and it's off. One tap and it's back.
Whether it's just you, or you've got a team with you, TopJob works the same either way.
Solo traders get every missed call captured and followed up automatically. If you've got other colleagues handling enquiries, an office manager, or someone who covers when you're on a job — add them in settings. They get the alerts, they can log in, they can act on it. No extra setup, no separate plan.
Any phone in your team can be set up to forward missed calls to TopJob.
One or two jobs and it's paid for itself.
A single boiler callout at £200 covers six months' subscription.
- ✓Every enquiry comes in with the details you need to make a decision.
- ✓You take the jobs worth taking and leave the rest. Nothing slips through.
Don't get a single job through it? Cancel anytime — no questions asked.
FAQs
Yes. Your number stays exactly as it is. TopJob works through call forwarding — when a call goes unanswered, it's forwarded to your TopJob number. Your customers always call the same number they always have.
One thing: a call-forwarding code dialled from your business phone. We send it to you when you sign up — it takes about 30 seconds and we walk you through it step by step.
Most people are up and running in under five minutes. Sign up, receive your welcome email, dial one code to enable call forwarding, done.
TopJob only activates when a call to your business number goes unanswered — so it's already linked to the number you give out for work. You can pause TopJob whenever you're not working, so it's only active when you want it to be. You can also block unwanted numbers in a couple of taps from inside TopJob.
No. If they'd rather leave a voice message, TopJob records it and transcribes it automatically — the job details land in your inbox the same way as a text reply. Most callers will text back, but either works.
Yes — when a call isn't answered, the caller hears a short TopJob greeting, then has the option to leave a voicemail or wait for a text back. The text comes from your TopJob number rather than your usual one, and includes a standard opt-out line. Most callers don't give it a second thought — they called because they want the job done.
Yes. If a caller leaves a voicemail, you'll see the transcript in your inbox and can play back the full recording. Both are stored for 90 days, then automatically deleted in line with UK GDPR data retention rules.
TopJob only creates a job from a message that contains enough to go on. If a voicemail or text is too unclear, it gets discarded or a follow-up is sent asking for a bit more detail — you won't see junk in your inbox.
No. TopJob never books, quotes, or responds on your behalf. You see the enquiry, you decide what to do with it.
No. Cancel anytime from inside TopJob — no notice period, no questions asked. Cancel within your 14-day trial and you pay nothing.
TopJob only shows job-related voicemails in your inbox. If someone calls with a personal message or a wrong number, it won't clutter your jobs list — but you can still listen to it. Any voicemail that doesn't look like a job enquiry is kept in Settings > Other voicemails for 7 days. Your normal texts and calls are completely unaffected.
Yes. Go to Settings and tap Pause — TopJob walks you through removing call forwarding from your phone in seconds. Once you've dialled the code, your phone goes back to normal immediately. You can re-enable TopJob the same way whenever you're ready.
Stop losing work, start winning it.
£29.99
per month · cancel anytime
- ✓SMS costs included — no surprise charges
- ✓Automatic text and voicemail reply to every missed call
- ✓Voicemail transcription included
- ✓AI reads the voicemail and/or text and extracts the job details
- ✓Works on any phone — mobile or premises
- ✓Pause and resume whenever you like
- ✓Full enquiry history going back months
We're so confident in TopJob, we'll pay for your first 14 days. Cancel any time before then and pay nothing.
Your customers' data stays yours. ICO registered, GDPR compliant, UK data only.
Refer a friend
Once you're set up, refer anyone from inside TopJob — they get 50% off their first full active month after their free trial ends, you get a free active month.
Works with most UK mobile plans. Not compatible with Vodafone, EE or O2 pay as you go, VOXI, or 1pMobile. We verify your setup before you're charged.